Report An Outage

report an outage

If you experience a power outage, check to see if your neighbors are affected. If not, check all fuses or see if a circuit breaker has tripped.

If the problem is not within your home, and your neighbors are also without power, report your outage (563) 263-2631. Call, even if others have reported the outage. Every call helps us determine the extent and location of the problem. Your call helps our crews get to the outage site quicker.

If your power goes out, if you see a downed power line,
or if you have an interruption of your regular service,
you can reach us, 24 hours a day, at (563) 263-2631.

During a power outage, follow these steps to determine whether the outage is limited to your system or is more widespread:

  1. Check your fuses and circuit breakers. 
  2. See if any light or appliances are still operating. 
  3. Check with your neighbors to see if they have power. 
  4. Report the outage to Muscatine Power and Water – (563) 263-2631.

Muscatine Power and Water is your Reliable Neighbor.  We are proud of our 99.99% reliability rate.  You can count on us to keep the lights on.