MPW to Implement Additional Staffing Actions to Safely Ensure Continuity of Essential Utility Services

posted on Sunday, March 22, 2020 in General

In addition to steps previously taken by Muscatine Power and Water to safeguard both customers and employees due to Coronavirus concerns, the Utility will implement modified staffing practices at its Business Office and Power Plant, effective Monday, March 23.

"Utility services are essential during this time and we are taking proactive steps to further reduce contacts and expand social distancing while maintaining reliable 24/7 service," said Gage Huston, General Manager. "A more limited staff will be physically on-site, however the entire staff will continue to be available to maintain infrastructure and assist customers as needed."

Following our pandemic strategy, some employees will work remotely, or will report in staggered shifts. Huston reiterated that "ensuring reliable services remains a priority and these steps to minimize risk to employees and customers will not diminish the commitment MPW makes daily to our community and reliability standards."

Additionally, we are sharing, as a reminder, recommendations from Iowa’s Public Health Department.

Everyone can do their part to help respond to COVID-19.

  • Everyday prevention methods are very important:
    • Wash your hands frequently.
    • Stay home if you are ill.
    • Cover coughs and sneezes with a tissue.
       
  • Perform routine cleaning.
    • Routinely clean frequently touched surfaces (e.g., doorknobs, light switches, countertops) with the cleaners typically used. Use all cleaning products according to the directions on the label.

Per the Iowa Department of Public Health, as of 3-21-20, about 80% of Iowans infected with COVID-19 will experience only mild to moderate illness.

  • People who are midly to moderately ill DO NOT need to be tested to confirm they have COVID-19.
  • People who are mildly to moderately ill DO NOT need to see their healthcare provider.
    • If they feel they need to see a health care provider, they should CALL before going into the office. The healthcare provider may have special instructions for their visit.
  • Even people who are mildly to moderately ill need to stay home and isolate themselves from others in their house until:
    • They have had no fever for at least 72 hours (three full days of no fever without the use of medicine that reduces fevers) *fevers are defined as anything over 100.4 degrees.
      AND
    • Other symptoms have improved (for example, their cough or shortness of breath have improved)
      AND
    • At least 7 days have passed since your symptoms first appeared.

You can follow the Iowa Department of Public Health website at www.idph.iowa.org as they update the site daily.  Our community needs to remain adaptable to the rapid change and responses from our department and the state.  Our communities matter and so do you!!

For our most recent detailed updates impacting MPW customers, PLEASE visit www.mpw.org/covid19alerts

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  1. covid-19