Fiber Splicing Maintenance Work Planned for April 18th

posted on Thursday, April 11, 2019 in General

As we previously communicated, fiber construction work is ramping up and major maintenance activities will be occurring throughout the year. 

Our next planned maintenance for fiber splicing will be from Midnight - 8 AM on Thursday, April 18th, 2019.  Internet, TV, and phone services will be interrupted at some point during the maintenance window.  The areas of town that we expect to be impacted are reflected in the image below.

map of Muscatine with red arrows and red line

We know no interruption is a good one, but our hope is with advance notice, you’ll have time to plan around it.  Please know that as a business customer, restoring service to your business will be prioritized as much as possible.

This necessary work puts us all closer to delivering a 100% fiber network (PROGRESS!!) and  we are EXCITED!  If you experience any difficulties after 8 AM, please contact our HelpDesk at 563-263-2631, then press 2.

Tags

  1. fiber
  2. fiber to the home
  3. machlink
  4. mpw digitaltv
  5. phone
  6. public notice
  7. tv