2018 Annual Report
EXCERPT: Reliability is a focus and one of five Core Values for MP&W. All three Utilities - Electric, Water and Communications - strive to maintain a high level of reliability. As the challenges continue to be greater every year with issues including everything from weather-related outages to cyber threats, MP&W continues to focus on reliability for the customers. Most crew members for the Electric, Water and Communications Utilities are located within the community, giving MP&W customers the benefit of quick and effective local response to emergency situations and outages much faster than other utilities.
MP&W routinely invests in each Utility by completing projects that continue its history of providing safe, cost-effective and reliable services. Many projects were completed, or started, in 2018 to benefit the community and MP&W customers.
--2018 Annual Report - page 5