Customer Care - Just For You

Customer Care

You've got questions, we've got answers!

Welcome to MP&W's Customer Care Center.  We personalize your service because we know your time is valuable.  Explore our online resources and if you need further assistance, we offer a variety of convenient ways to contact our Customer Service.  Send us a message online or give us a call at 563-263-2631.  If you'd like to visit with us in person, stop by our Business Office at 3205 Cedar Street. As your neighbors, we value your business and we're here to help.

New Residents | Start and Stop Services | Billing Center

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At MP&W, our energy is devoted to you. Signup for service online today!

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Business Hours

(Lobby/Drive-Thru)
Monday – Friday
8:00 a.m. – 5:00 p.m.
Phone (563) 263-2631
FAX (563) 262-3373

After hours support is available 7 days a week.