How To Setup HBO Max

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Note: HBOmax is available to MPW TV subscribers where an HBO subscription is included in their MPW TV service, as an add-on premium service, or for purchase alongside a new or existing MPW Internet service without MPW TV service.
Customers WILL NEED their PRIMARY MPW ACCOUNT EMAIL ADDRESS TO LOGIN.  Please follow the steps below to set up your HBOmax account then call the HelpDesk at 263-2631, option 2 if you experience any set-up issues.


Setting up HBOmax for use on mobile or tablet devices:

HBO max search results on app store screenshot from mobile deviceDownload and install HBOmax from the Apple App or Google Play Stores.

HBO max logo on purple backgroundOpen the app after downloading

HBO max screen shot selecting person iconSelect the Profile (person) icon in the lower right

HBO max login screen select already subscribed shownSelect "Already subscribed? Sign in"

Yellow arrow on HBO max login screen pointing to "Sign in through TV provider"Select "Sign In Through TV or Mobile Provider"

HBO max login screen selecting Muscatine Power and WaterScroll down and select Muscatine Power & Water

Using the HBOmax app:

HBO max logo on purple backgroundLaunch HBOmax from your mobile/tablet or via WatchTVEverywhere on a desktop or laptop browser

HBOmax app profile screenSelect a user and/or add up to 4 more family members for free!

HBO max app my list screenCreate lists of programs you want to watch under your profile

HBOmax app my downloads screenSave downloads to watch off line later under your profile

HBO max logo on purple backgroundUse the Search bar at the top to search for programs or scroll through the menus below the search bar

HBOmax app using the hamburger menu in upper left of appUse the MENU (upper left) to view category lists

HBO max app categories shownScroll through categories and select one to view what's showing now

HBOmax app extra content hub shownScroll to the bottom to view the extra content "hubs", like DC Universe, Sesame Street, Turner Classic movies and more

How to set up HBOmax for use on laptops and web browsers through WatchTVEverywhere:

WatchTVEverywhere webpage on
Visit and select Register and Login

WatchTVEverywhere login page to select Register and Login
If you're already a registered WatchTVEverywhere customer, select Login and SKIP TO STEP 5. If you're not a registered WatchTVEverywhere customer, click on "Register". 

WatchTVEverywhere login page to select Register and Login
If you're not a registered WatchTVEverywhere customer, click on "New Users Register Here". NOTE: YOU WILL NEED THE PRIMARY WATCHTVEVERYWHERE EMAIL ADDRESS TO REGISTER.  If registered, enter your primary WatchTVEverywhere email address and password.

WatchTVEverywhere new user registration page
Enter your Muscatine Power and Water account number, Last name on your billing statement and the New User Information, then submit the form.  You may be taken back to the WatchTVEverywhere login page where you'll need to login in.  If not, continue to Step 5.

Selecting HBOmax in WTVE
Select HBOmax once logged into WatchTVEverywhere.

Signin HBOmax app screen if not logged in
If accessing HBOmax on a browser and you see "Sign In" in the upper left, you'll need to sign in with your WatchTVEverywhere primary email address and password.  Follow Steps 7-10 to complete this.

Signin to HBOmax through mobile or tv provider screen
Click on "Sign In Through TV or Mobile Provider".

View all providers HBOmax selection screen
Click on "View All Providers".

Select Muscatine power and water screen in hbomax app
Scroll down and select "Muscatine Power & Water".

WatchTVEverywhere login screen
Login with the credentials you created in Step 3 then go to STEP 5 where you'll select HBOmax from WatchTVEverywhere to being watching.

HBOmax app login link
For quick access, bookmark the URL in your browser for the next time you want to watch HBOmax from your computer/browser.

HBOmax app signin page
If you used the quick access link to launch HBOmax, click on Sign In to begin watching movies and shows.

Registering for WatchTVEverywhere and HBO max for the first time:

MPW WatchTVEverywhere Login Page showing email and password fieldsGo to WatchTVEverywhere and login with your email and password using the primary email address for your MPW account.  If login is successful, Select HBOmax on your WTVE account and GO TO to Steps 5 and 6 above (HBOmax sign in and Provider Selection).  You'll then need to return to Step 8 below in this section.

MPW WatchTVEverywhere login page to create new accountIf you don't have a WatchTVEverywhere login, select New Users Register Here or, from a desktop/laptop computer, select Signup Now.  Need further help?  Call our HelpDesk at 263-2631, option 2, ready with your account information

WatchTVEverywhere login with drop down to select providerClick the down arrow to select from the list of providers

WatchTVEverywhere login screen showing list of providers to select fromScroll down and select Muscatine Power & Water

WatchTVEverywhere login screen showing subscriber validation with account number and last nameEnter your MPW account number and last name on your MPW billing statements

WatchTVEverywhere account setup screenEnter the new user information, using your primary MPW service email address, select a password, confirm the password, then submit

HBO max logo on purple backgroundHBOmax will launch

HBOmax app screen to enter information and confirmRe-enter your name and email then select "Confirm"

Email verification screen from emailLook for an email in your email inbox and click on verify email to begin using your HBOmax app

HBOmax verification screenSuccess!  You can now start streaming

Additional HBOmax Resources: