HomeHelpPhoneHow Do I Use Call Waiting? Phone How Do I Use Call Waiting? If included in your phone package, this features comes activated. To answer a call waiting call, you’ll hear a brief beep alerting you that another call is coming in, then:Press the “flash” key or switch hook with a quick tap, putting your first call on hold. You’ll automatically be connected to the call waiting caller. To alternate between calls, press the “flash” key or switch hook with a quick tap. To cancel your call waiting call, press *70-this can be done before placing a call or during an existing call. Your original call is automatically restored when the call is terminated. Related Questions Phone Star (*) Codes and Features New Customer Welcome Kit: Internet, TV & Phone Resources What are MPW's current promotions? Back to Phone