Residential Internet - Muscatine Power & Water

Choose the package that fits your budget and your need for speed.

Bob Howard shares
his experiences
with MachLink.

MachLink Cable Internet Service

MachLink cable modem service offers super-fast, dedicated Internet access through the same coaxial cable that provides MPW Digital TV service. MachLink cable modem is up to hundreds of times faster than a traditional dial-up modem.

Because you're accessing the Internet through your cable service, your Internet connection is always on, and you're not tying up a phone line. With a MachLink high-speed cable modem, you'll have quick and easy access to the most media-rich areas of the Internet.

MachLink Lite is perfect for email and brief web browsing. It's better than dial-up plus a faster connection speed. MachLink Turbo is our standard cable modem Internet service. It is great for those who need speed to surf the web for quick results. MachLink Mega is geared for the serious web surfer and online gamer. This Internet option is a great value for those in need of speed!

MachLink Cable Modem
	Lite	Lite with MPW Digital TV	Turbo	Turbo with MPW Digital TV	Mega	Mega with MPW Digital TV
Residential Rates	$27.49 per mo.	$22.49 per mo.	$45.99 per mo.	$40.99 per mo.	$65.99 per mo.	$60.99 per mo.
Max. Download Speed (up to)	512kbps	512kbps	5Mbps	5Mbps	10Mbps	10Mbps
Max. Upload Speed (up to)	256kbps	256kbps	1Mbps	1Mbps	3Mbps	3Mbps
High-Speed Access	Yes
Installation/ Set-Up Prices	Free
Service Territory	City of Muscatine, IA local calling area
Dynamic IP Addresses	up to 2
Connection Always On?	Yes
Phone Line Available During Use?	Yes
Email	Includes 5 personalized email addresses Additional addresses: $5/month Total email storage: 2GB Max email file size: 20MB
DNS Pointing	Domain name pointing to personal web space: $10/mo.
Minimum System Requirements	Computer CPU: 486dx66 w/16MB RAM & sufficient hard drive space. (Pentium or equivalent processor recommended for best performance) Operating System WINDOWS 2000/XP/VISTA/NT 4.0 (server or workstation) MACINTOSH: OS 10.2 or greater. Ethernet Card 10BaseT Ethernet card with RJ45 connection or one available ISA (PC) or PCI (Mac or PC) slot for installation of an Ethernet card or USB.

Installation & Service Prices

Standard MachLink Installation	$40
Drop/Bury Cable Installation	$50
Drop/Bury Cable Replacement due to Damage	$300
Relocate Outlet	$25/outlet
Reconnect Price	$25
Service Rate	$25/hour
Late Payment Fee	as per policy
Insufficient Funds Charge	$30
Replacement Cable Modem	$100
Replacement Modem Power Cord	$15

Cable Modem service is limited to the MPW Digital TV service territory. (Muscatine, Fruitland, and a few
surrounding areas, such as Ripley's and Hickory Hills). Drop/bury installation is $50 extra.

MachLink Wireless Internet Service

MachLink Wireless Internet Service is available for those living in Muscatine County, Louisa County, Rock Island County and Mercer County. (Click to see coverage map) MachLink Wireless operates on a Registered Frequency: protected from open networks. Our Wireless Network will provide greater broad band access where cabled Internet service is not currently available.*

MachLink Wireless
Residential Rate	$50.00/ mo.	$65.00/mo.	$75.00/mo.
Max. Download Speed (up to)	2 Mbps	3 Mbps	4 Mbps
Max. Upload Speed (up to)	1 Mbps	1.5 Mbps	2 Mbps
Warranty Plus	$9.99/ mo.
Installation/Set up	$199.00

*Speed availability limited in some situations

MachLink WiFi@Home

MachLink WiFi@Home is the perfect high-speed Internet solution to connect your home computer systems, allowing you to easily share files and Internet connectivity within the comfort of your own home.

MachLink WiFi@Home
Residential Rates 2 devices (1)	$7.99/mo. - covers service of router and local network support (2)
Installation/Set-Up Prices	$50 - up to 5 devices (3)

Installation Hourly Fee

(charged with installation of more than 5 devices)

$25

Create a Wireless Network for Your Equipment and Services
Multiple devices

Multiple Connections
MachLink WiFi@Home sets up Internet in every room of the house with up to five devices online at the install time. (More than five can be connected at install time, but additional charges may apply.)

The Ease of Wireless Internet Access
Your Internet connection goes everywhere you go. Take your computer out to the porch or over to the TV and stay online without cables.

Easy Installation
Professional installation makes it easy and hassle free. Our experienced technicians provide and connect all the equipment needed for your home networking system.

Required Speeds
MachLink Turbo (speeds up to 5Mbps/1Mbps) Cable Modem or higher is required for MachLink WiFi@Home due to several users accessing the system. This speed allows you to be more efficient and saves you and your family time and money.

File Sharing
With MachLink WiFi@Home, you can have individual work stations and store popular files all in one place where everyone can access them. You are able to do more in less time, and there is no waiting if someone else is using the Internet.

Equipment
Equipment for MachLink WiFi@Home is provided to the customer. MachLink WiFi@Home system equipment becomes property of the customer except for the router. There is a $225 unreturned/damaged replacement charge for routers.

Security
MachLink WiFi@Home provides a built-in firewall, parental controls, and web filters. You'll have all the benefits of MachLink cable Internet service and none of the worry, plus a local HelpDesk to rely upon when needed.

System requirements for Windows and Mac OS 10.2 and up (not Bluetooth or other). Both require either a PCMCIA interface or an open USB port.

Driver support
WINDOWS 2000, XP, VISTA, NT 4.0 (server or workstation)
Mac OS 10.2 and up drivers available from third party
Linux drivers available from third party

If you have a wireless adapter already, it must be the 802.11g specification.

Devices
You can have up to five computers (devices) connected to your home network at one time. (Additional charges will apply for any over the five device limit.)

Range of Access
The range will vary based on many sources including interference, number of floors and walls, building materials used, and presence of large metal objects. These factors can drastically affect the results. Range of access will be determined at the time of the site survey during installation. Generally, the signal can often be found within 150 feet of the gateway as long as nothing is blocking it.

(1) Standard Service includes installation and local support.

(2) Standard router is owned and supported by MP&W. If service is terminated, router must be returned. A $225 charge will apply for damaged/unreturned routers.

(3) $40 charge required for wireless NIC. Customer may use existing wireless NICs if 802.11 B/G-compatible. To maintain local support, MP&W wireless router must be used.

(4) Estimated cost/equipment becomes property of the customer with the exception of the router.

All prices subject to change.

MachLink Dial-up Internet Service

Dial-up Internet customers who are not within Muscatine's local calling area will incur long distance charges.

Dial-up
Residential Rates	$19.95/mo.
High-Speed Access	No
Download/Upload Speeds Up To	56kbps/56kbps (connection speed is dependent on subscriber's dial-up modem and local carrier's infrastructure)
Installation/Set-Up Prices	N/A
Service Territory	Muscatine Surrounding w/Local Exchange
Dynamic IP Addresses	1
Connection Always On?	No
Phone Line Available During Use?	No
Email	Includes 5 personalized email address Additional addresses: $5/month Total email storage: 2GB Max file size: 20MB
DNS Pointing	Domain name pointing to personal web space: $10/mo.
Minimum System Requirements	Computer CPU: 486dx66 w/16MB RAM & sufficient hard drive space. (Pentium or equivalent processor recommended for best performance) Operating System WINDOWS 2000/XP/VISTA/NT 4.0 (server or workstation) MACINTOSH: OS 10.2 or greater. Modem Installed dial-up modem (internal or external)

Maximum dial-up speeds depend on the capabilities of the subscriber's modem and the limits of the
local carrier's infrastructure.