Convenient Online Services
Bill Payment
Take the hassle out of paying your bill with MP&W's Pay Online service. Now you can conveniently pay your bill online from the comfort of home. Once you sign up you will be helping the environment and will no longer receive a paper bill.
Submit Meter Reading
Now you never need to be home for monthly meter reading visits or send in your meter reading card. Simply submit your electric and water meter readings online.
Forms
Billing Options
Spend more time enjoying things you love and less time worrying about paying bills with Budget Billing, Direct Pay and Pay Online services!
Project Share
Project Share (PS) is a voluntary energy assistance program designed to help less fortunate people in Muscatine pay their wintertime utility bills. You can help by adding a regular "PS" contribution to your monthly utility payment or by making a direct donation to Project Share. It's a simple way to share some warmth with those who need it.
Green Muscatine
We’re committed to helping our customers save energy dollars. What’s good for your electric bill is also good for our Utility, our community, and the environment. Download this brochure with details on how to sign-up for Green Muscatine.
Connect & Collect
Share the excitement of MP&W communications with your friends, family, and neighbors! Refer a new customer to MPW Digital TV or MachLink Internet service and receive a $20.00 MP&W gift certificate that is good to use on your MP&W Water, Electric, and Communications bill. If the customer you refer subscribes to both MPW Digital TV and MachLink, you'll receive a $40.00 MP&W gift certificate!
Rebates
MP&W offers rebates when you purchase electric appliances, air conditioners, and compact fluorescent bulbs that meet certain energy efficient standards.
Bill Inserts
Services Billed for City of Muscatine
Sanitation 263-9689
Waste Water 263-2752
Frequently Used Phone Numbers
Community Services 263-7512
Community Action 263-9290
Alliant Energy 1-800-ALLIANT (1-800-255-4268)
City of Muscatine 264-1550
Business Hours
Monday – Friday
8:00 a.m. – 5:00 p.m.
Phone (563) 263-2631
FAX (563) 262-3373
HelpDesk
MPW Digital TV and MachLink Questions/Concerns
7 days/week
6:00 am to midnight*
(563) 263-2631
Email Customer Services
to contact us regarding other general customer service questions or concerns.
Muscatine Power and Water
Administration/Operations Center (A/O)
3205 Cedar Street
Muscatine, Iowa 52761
* HelpDesk support is on call for emergencies between Midnight and 6:00 a.m.
