Location
Muscatine Power and Water
Administration/Operations Center (A/O)
3205 Cedar Street
Muscatine, Iowa 52761
Business Hours
(Lobby/Drive-Thru)
Monday – Friday
8:00 a.m. – 5:00 p.m.
Phone (563) 263-2631
FAX (563) 262-3373
24-Hour Customer Services
Emergencies (563) 263-2631
Electric, power and water outages, electrical emergencies, broken water lines, service interruptions, emergency underground locations
Underground Utility Locations (800) 292-8989
Call before you dig!
HelpDesk (563) 263-2631
MPW Digital TV and MachLink
6:00 a.m. to Midnight, Seven Days a Week*
* HelpDesk support is on call for emergencies between Midnight and 6:00 a.m.
Regular Business Hour Services
Customer Services (563) 263-2631
Billing Information
Past Due Bills
New Customers/Change of Address
Employment (563) 262-3445
Energy Efficiency Services (563) 262-3354
Email the HelpDesk
MPW Digital TV and MachLink Questions/Concerns
(563) 263-2631
Click here to contact us regarding other general customer service questions or concerns.
