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We're Always Here to Help

Location
Muscatine Power and Water
Administration/Operations Center (A/O)
3205 Cedar Street
Muscatine, Iowa 52761

Business Hours
(Lobby/Drive-Thru)
Monday – Friday
8:00 a.m. – 5:00 p.m.  
Phone (563) 263-2631
FAX  (563) 262-3373

24-Hour Customer Services

Emergencies (563) 263-2631
Electric, power and water outages, electrical emergencies, broken water lines, service interruptions, emergency underground locations

Underground Utility Locations (800) 292-8989
Call before you dig! 

HelpDesk (563) 263-2631

MPW Digital TV and MachLink
6:00 a.m. to Midnight, Seven Days a Week*

* HelpDesk support is on call for emergencies between Midnight and 6:00 a.m.

Regular Business Hour Services

Customer Services (563) 263-2631
Billing Information
Past Due Bills
New Customers/Change of Address

Employment (563) 262-3445

Energy Efficiency Services (563) 262-3354