At Muscatine Power and Water (MP&W), our customers are our driving force. MP&W was founded by this community for the purpose of serving the community. We are dedicated, we work hard, we are productive, we work smart, and we are focused.
Muscatine Power and Water will competitively meet the needs and expectations of our customers with an environmentally responsible and unique mix of services - for the direct benefit of our community.
We are accountable for performing our jobs to the best of our ability, continuously learning, and developing competencies to ensure the Utility’s ongoing success.
We are committed to a Culture of Safety, where safety is everyone’s responsibility, with a belief that all accidents are preventable.
We are a customer-driven organization that will deliver excellent, locally provided customer service.
We will deliver highly reliable utility services by employing best practices in the design, operation, and maintenance of its infrastructure.
We will operate efficiently to provide competitively priced utility services to the community.
We will proactively comply with environmental regulations and engage in responsible environmental stewardship, recognizing that its operations impact our environment.