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At Muscatine Power and Water (MP&W), our customers are our driving force. MP&W was founded by this community for the purpose of serving the community. We are dedicated, we work hard, we are productive, we work smart, and we are focused.
Mission Statement
Muscatine Power and Water will competitively meet the needs and expectations of our customers with an environmentally responsible and unique mix of services - for the direct benefit of our community.
Core Values
Employees
We are accountable for performing our jobs to the best of our ability, continuously learning, and developing competencies to ensure the Utility’s ongoing success.
Safety
We are committed to a Culture of Safety, where safety is everyone’s responsibility, with a belief that all accidents are preventable.
Customer Service
We are a customer-driven organization that will deliver excellent, locally provided customer service.
Reliability
We will deliver highly reliable utility services by employing best practices in the design, operation, and maintenance of its infrastructure.
Competitive Rates
We will operate efficiently to provide competitively priced utility services to the community.
Environmental Stewardship
We will proactively comply with environmental regulations and engage in responsible environmental stewardship, recognizing that its operations impact our environment.
